Privacy Policy

1. Information We Collect

We collect the following types of data:

• Personal Identification: Name, email address, phone number, birthdate, profile photo, and ID documents (if required for KYC/AML purposes).
• Authentication Data: Username, password, and third-party OAuth tokens (e.g., Google, Facebook, Apple ID).
• Subscription and Payment Information: Transaction history, payment method (last 4 digits, expiration date, but never full card numbers), billing address.
• Trader Content and Sharing Activity: Information you post, such as trade positions, commentary, market analysis, and subscription pricing (for traders).
• User Interaction: The traders you follow, your subscription history, and how you interact with shared content.
• Device and Usage Data: IP address, browser type, OS version, device identifiers, log data, referral URLs, crash reports, and session time.
• Location Data: General location based on IP address or GPS, if permitted, for fraud prevention and regulatory compliance.
• Communication Data: Your interactions with customer support and messages exchanged on the platform.

2. How We Use Your Data

• To register, verify, and manage your account securely.
• To facilitate content sharing by traders and enable user subscriptions.
• To process payments and distribute revenue between traders and the platform owner (us).
• To detect and prevent fraudulent activity, suspicious behavior, or policy violations.
• To personalize your experience and recommend traders or content based on your interests.
• To comply with legal obligations such as financial recordkeeping, tax reporting, or law enforcement requests.
• To communicate with you regarding service updates, promotions, or security notifications.
• To analyze trends, improve platform performance, and develop new features.

3. Legal Bases for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent: For email newsletters, GPS access, and third-party integrations.
• Contract: To fulfill our obligations when you subscribe or post content.
• Legal Obligation: To comply with tax, anti-money laundering (AML), and regulatory requirements.
• Legitimate Interest: To improve the platform, detect abuse, and safeguard user data.

4. Data Sharing and Third Parties

We do not sell your personal data. However, we may share data with:

• Payment processors and financial institutions to manage transactions.
• Cloud providers, analytics services (e.g., Google Analytics), and customer support platforms.
• Compliance partners for identity verification or fraud detection.
• Law enforcement or regulators where legally required or to protect our rights.
• In case of a business acquisition, merger, or asset sale — user data may be transferred as part of the transaction.

5. Data Storage, Security, and Retention

• We use encryption (at rest and in transit), firewalls, and access control mechanisms to protect your data.
• Your passwords are hashed using industry-standard algorithms.
• Payment data is handled by PCI-compliant providers; we do not store full card information.
• We store your data only for as long as necessary for the purposes described in this policy, or as required by law.

6. International Data Transfers

Our servers may be located in countries outside your own, and your data may be processed in jurisdictions that may not offer the same level of protection. We use standard contractual clauses and other safeguards to ensure your rights are protected.

7. Your Rights

Depending on your country, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of inaccurate or outdated data.
• Withdraw consent (e.g., unsubscribe from marketing emails).
• Request a copy of your data in portable format (data portability).
• Object to certain types of data processing, such as profiling.
• Submit a complaint to a data protection authority.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze traffic, and serve personalized ads. You can manage your cookie preferences through your browser settings.

9. Children’s Privacy

Our platform is intended for users aged 18 and above. We do not knowingly collect or solicit personal data from minors. If we learn that a child has provided us with personal data, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or platform notice. The updated version will always be available on this page with a revised "last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: security@positionport.com
Address: 169 Madison Ave, STE 15652, New York, NY 10016
Data Protection Officer: security@positionport.com